TicketGenie appreciates your business and strives to provide you with the best buying experience possible in addition to a 100% money-back guarantee. We are more than just a ticket venue with great seats and cheap prices; we will stand by your side during the whole process, even if a problem arises out of our control.

Our Unconditional 100% Guarantee is as follows:

* Your tickets are authentic and valid for entry.
* A safe, secure ordering system that is backed by the most reputable security companies on the web.
* You will receive your tickets in time for the event.
* You will receive tickets comparable to or better than the tickets you ordered, or you'll get your money back.
* You will be refunded if the event is cancelled and not rescheduled.

If you need assistance contacting a broker about a ticket or if you have questions about our 100% Unconditional Guarantee, click here and we will be happy to assist you any way we can.